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Our Return Policy...
We do our very best to provide you with excellent products and service. Should you be unhappy with a purchase for any reason, you may return it for a full refund less shipping and handling. We will do our very best to process your request for a refund as quickly as possible.

Return instructions:

1. Please call us at 1-800-305-8932 prior to shipping your return to notify us that you will be returning your shipment.

2. Ship your return to:

HealthStep Warranty Center
513 31st Ave. Seattle, WA 98122, USA.

Include your original packing slip along with all merchandise for which you wish to receive credit.

Damage/Defective Policy
We will be glad to process your request to replace your lost or damaged orders as quickly as possible. Please allow 2-4 weeks from the time that we receive your e-mail request (usually 1-3 days from when you send your e-mail message) to receive your replacement order.

Please return the damaged or defective products when requesting a replacement. All of our products come with a lifetime money back guarantee. If you wish to request a refund rather than a replacement, please return your order to: HealthStep Warranty Center at: 513 31st Ave. Seattle, WA 98122, USA.

Unless you are notified otherwise, you may expect to receive your new order within 4-6 weeks from the time that we receive your request. Please allow 2-4 weeks from the time that we receive your return (usually 1-2 weeks after you send it) to process it. Please be sure to include your original packing slip and all merchandise for which you wish to receive credit.

 


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  Individual results may vary. The statements on this website have not been evaluated by the FDA. Products mentioned on this website are not intended to diagnose, treat, cure or prevent any disease.     © Ginacor, Inc. All rights reserved. Reproduction in whole or in part without written permission of copyright owner is prohibited. The creators, producers, participants and distributors of this program do not assume liability for injury or loss in connection with this device (the HealthStep®) and instructions therein.